1. Data We Collect
-
Provided by You:
- Contact details (name, email, phone)
- Payment information (processed securely via Stripe/PayPal; we don’t store card numbers)
- Shipping/billing addresses
- Project details (for custom orders)
-
Automatically Collected:
- Device/IP address (for fraud prevention)
- Cookies (see Section 4)
- Purchase history (to improve your experience)
2. How We Use Your Data
- To process orders and deliver products.
- To communicate about your order (tracking, delays).
- For legitimate business interests:
- Improve our website/services (e.g., analytics).
- Prevent fraud/abuse.
- Never sold or shared with third parties for marketing.
3. Data Storage & Protection
- Encrypted payment processing via PCI-compliant partners (Stripe, PayPal).
- Order data stored in password-protected systems for 7 years (tax compliance).
- EU customer data processed under GDPR standards (if applicable).
4. Cookies
- Essential: Checkout functionality (cannot opt out).
- Analytical: Google Analytics (anonymous usage data; opt-out via cookie banner).
- Marketing: Retargeting ads (opt-out in Cookie Settings).
5. Your Rights
- Access/Delete: Request your data via hello@byterrazul.com
- Correct: Update account details in your profile.
- Opt-Out: Unsubscribe from emails (footer link) or disable cookies.
- CCPA/GDPR Requests: Submit via hello@byterrazul.com. We respond within 30 days.
